Frequently Asked Questions

Yes — a modest one-time charge of $30 that includes access to all scheduled competition events. If you miss a performance, no problem: every competitor performance is available for replay for 10 days after the convention ends.

The site is new for 2026, so everyone creates a new free account the first time — the quickest way is the Google or Facebook button, or use your email and a password. Then buy your $30 pass with any major card — the same login takes you straight to the webcast any time. We also have a short How-To video that walks you through it.

All competitor performances are available for replay for 10 days after the convention ends. Look for the recordings on the webcast event page. After that window the replay access closes.

No — the Friday night Coronet Club Show ("An Evening with the Champions") is a separate special event with its own webcast site. It is sold separately for $30 at CoronetClubWebcast.com, which also includes replay access to that show. Your convention webcast pass covers all scheduled competition events, but not the Coronet Club Show.

We recommend playing the Columbus 2026 Preview on the device you plan to use. If the preview plays smoothly, your device meets the requirements and the live stream and recordings will work too. If the preview has trouble, see the Support page.

Click “Login / Signup” in the menu and log in. Once you’re signed in, open the event from the home page (or the Watch link) and the video player loads right there. The same login works on any device.

Yes! Give the webcast to anyone…a parent, a friend or your entire chorus. Gift passes are $30 each, the same as a regular ticket, and cover all live sessions plus the on-demand recordings. Buy 1 to 50 passes per order. 1. Purchase gift passes Choose “🎁 Give it as a gift” below the Buy Ticket button. Select the number of passes, then continue to payment. 2. After purchasing You’re taken to your gifts page and receive an email with: • Your gift code and its link — for two or more passes, one group code to share with everyone • Step-by-step instructions to forward to the person or group receiving the gift • Your receipt On your gifts page, add who the gift is from (your name or chorus) and an optional note. You can email the code from there too (or text a single pass). Find it any time under My gifts in your account. 3. Watch Your recipient clicks the gift link in their email or text, signs in or creates a free account, and their pass is ready to use. Sharing a code with a group • Share the group code in a group email or text. • Members of the group use the code until all passes are used. • Your gifts page shows who used a pass and when. • You can pause the code if it gets shared too widely. Gift passes can’t be refunded, including passes that go unused, so please buy only as many as you need.

The easiest way is to tap the gift link you were sent, then sign in (or create a free account) and accept your gift. Have just the code? Open the webcast page, click “Have a gift or staff code? Enter it here” under the Buy Ticket button, sign in, enter the code and click Get Free Access. No payment is needed, and the pass includes the recordings. Each person needs their own account — one pass per account.

No problem — click “Forgot password” on the sign-in page and we’ll email you a link to reset it.

Usually yes over home internet — a wired connection is most reliable if you have one. For hotels and cafés it depends on the venue’s internet quality and how busy it is. Either way, play the Columbus 2026 Preview first on the same device and connection you plan to use.

Try these in order: (1) Check your internet — if you’re on Wi-Fi, switch to a wired connection and reduce the number of devices using the network. (2) Try a different browser such as Firefox, Google Chrome, or Microsoft Edge. (3) If it still isn’t working, visit the Support page.

Yes — the webcast works on iOS (iPhone, iPad, Apple TV via AirPlay) and on almost all Android and Chrome devices. As always, play the Columbus 2026 Preview on your device first.

Many do, but some streaming boxes and TVs aren’t set up to play the live webcast. Play the Columbus 2026 Preview in a web browser on the device. If it won’t play, watch on a computer instead — most TVs can accept an HDMI cable from a computer that’s connected to the webcast.